Serve as the Office Manager and receptionist for the Blake Lower School, Highcroft Campus. Work as an integral part of the eight-member Lower School Office Team. Serve as the primary liaison between the Lower School and students and their families. Manage student and school information. Provide health services for ill and injured students. Provide support to the Lower School administrators, office team, faculty and parent volunteers.
Essential Functions and Responsibilities:
Receptionist: Create a welcoming, safe and respectful office environment. Answer phones, greet visitors, interact with students, parents and visitors. Monitor school security. Manage Admissions visits, playgroups and tours. Coordinate services with Maintenance, Food Service and Security staff as needed. Oversee office area and other common spaces.
Liaison and Student Support: Establish and build trusting relationships with all Lower School students, families, teachers, administrators and other School personnel. Respond to student requests for copies and supplies. Answer questions and solve problems. Supervise students sent to office. Handle sensitive issues with empathy and confidentiality. Serve as liaison for Parent Association volunteers.
Information Management: Create and maintain student files and parent contact information, track and report student attendance, create daily announcements for faculty and students, monitor students’ transportation plans and relay messages as needed. Arrange field trips. Maintain online calendars. Maintain student discipline log. Submit Event Planning Forms. Process requests for student transcripts and send records for external evaluations. Create schedules for carpool supervision, indoor recess, Picture Day, etc.
Health Services: Tend to the physical and emotional health needs of ill and injured children, communicate with parents about student health concerns, maintain student health files, compile list of medical alerts, dispense and track medications, distribute notices of communicable diseases, order and maintain health room supplies, perform lice checks as needed. Serve as liaison with public school district nurse.
Administrative Support: Provide clerical and organizational support to Lower School administrators, assist Administrative Secretary with Progress Reports and other projects, proofread faculty newsletters, write and produce various Lower School documents.