The Network Administrator provides senior-level technical
coordination and support for the school’s Information Technology (IT)
network infrastructure; administers related cloud-based systems and
server support; ensures system integrity, security, and access;
installs, updates, and maintains network infrastructure, and
coordinates resources to ensure the stable operation of the school’s
Reporting to the Chief Information Officer, the Network Administrator
provides technical architecture leadership and stewardship of server
infrastructure, WAN/LAN, voice, wireless, and video. In partnership
with trusted VARs, this is achieved by designing, configuring,
maintaining, supporting, and optimizing existing services with an eye
towards emerging cloud and hybrid technologies.
The successful candidate must be an experienced, curious,
communicative, and self-motivated individual to lead and oversee the
execution of processes, operations, and support activities for client
technologies. The position requires close work with others in the
department to ensure that procedures and technologies are introduced
that adhere to established school policies to ensure a secure, robust,
and reliable infrastructure.
Essential Functions and Responsibilities:
Ensure the integrity and continual operation of network
operations by monitoring, maintaining, and troubleshooting campus
networks. Recommend and implement corrective solutions.
Resolve technical problems LANs, WANs, Internet, and intranet systems.
Manage the effectiveness of security solutions, including
firewalls, anti-virus, and intrusion detection systems.
Manage ongoing incorporation and transition to hybrid
Monitor and maintain the functionality of all IT systems,
applications, physical and virtual infrastructure, and all other
IT-related functions that support the school's academic and
Maintain and administer two on-premise Windows domains.
Administer Google Workspace domain and SSO integrations.
Maintain hardware-agnostic Windows deployment services.
Maintain vSphere and HyperV virtual environments, managing the
transition to VMWare/VCenter/Veeam.
Manage the maintenance of UPS battery backup units and network
cabling in MDF/IDF closets.
Develop and maintain relationships with outside technology
consultants and vendors.
Manage and prioritize requests for systems and network services;
provide technical guidance, monitors results, and assure that all
service issues are addressed and resolved via the Zendesk
Guide team members to resolve issues related to network and
Document service tickets and maintain work log of service
requests, equipment malfunctions, software errors, and failures.
Identify and report trends and the technical problem through root
cause analysis, and continuous process improvement. Provide
bi-monthly reports of incidents to lead team members.
Manage hardware inventory and maintain accurate and updated
Provide support for end-users across various computing, systems,
and network infrastructure.
IT Risk Management:
Maintain and provide input for all aspects of system security,
the confidentiality of records and information; monitors IT
systems and identify security issues and violations of the
school’s policies and guidelines.
Develop and maintain Disaster Recovery policy and protocol.
Manage Veeam backup servers and server backup strategy, including
offsite storage and retention policies.
Ensure essential communication to all users and team members
regarding any planned maintenance windows, systems upgrades, or outages.
Advise leadership on opportunities towards the transition to a
hybrid infrastructure model.
Responds to infrastructure emergency incidents as necessary.
Performs other duties as assigned.