Student Billing and Accounts Receivable Coordinator

Job Description:

This role resides within The Business Office (TBO), and is responsible for managing student billing, third party billing, and accounts receivable functions for the school. The individual in this role will:

• Work with the Admissions office to ensure accurate processing of charges, credits, and payments related to student tuition, fees, and financial aid, as well as updating of student financial records.

• Work with several other areas of the school for billing of incidental charges, including transportation, extended day, athletics, and other co-curricular fees.

• Work with various departments that use other forms of billing systems, including debate, ice arena, and the summer programs team.

• Work with TBO to complete accounting functions related to the transactions, including creating and posting journal entries, completing account reconciliations, etc.

Essential Functions and Responsibilities:

Student Billing

• Partner with the Admissions office during the contract creation process to ensure all critical data points are included in the process to facilitate accurate and efficient billing

• After contracts are created, review billing accounts for accuracy related to tuition, financial aid, student accident + tuition refund insurance, and other fees, adjusting accounts as needed

• Throughout the year, post additional charges and corresponding financial aid to the billing accounts as directed (e.g., transportation, extended day, after school programs, athletics charges, late fees, etc.)

Accounts Receivable Balance Followup

• Review reporting for delinquent accounts; contact families as needed to answer questions and provide information about the account balance to facilitate the collection of amounts due

• Provide financial counseling regarding payment options and payment plans with authority to negotiate special arrangements if required. Direct complicated or escalated situations to the Director of Finance

Miscellaneous Accounts Receivable

• Partner with various teams to manage other Accounts Receivable systems and balances, including Ice Arena, Debate, Athletics, Summer Programs, etc.

• Review and reconcile Agency Accounts. Partner with owners to address balances

• Complete entries for intercompany charges (e.g., Bearwear, athletics, catering, transportation, etc.)

Accounting

• Record journal entries to the general ledger for Accounts Receivable transactions

• Audit student accounts and non-student receivables and related revenue accounts to resolve discrepancies and ensure accuracy

• Complete account reconciliations for Accounts Receivable related general ledger accounts, as well as other accounts as needed

Additional Duties and Responsibilities:

• Assist with annual audits, providing information and answering questions as needed

• Identify and implement process improvements

• Document and/or update procedures as necessary

• Train as a backup for other roles within the team, which could include Accounts Payable, general accounting, and payroll

• Perform related duties and responsibilities as assigned

• Support Blake’s mission, vision, and values and deep Commitment to Pluralism & Identity

Experience and Skills:

Minimum Qualifications:

• Proficient user of Excel

• Experience with financial software, specifically with entering and posting journal entries and researching and reconciling general ledger accounts

• Exceptional skills with listening, oral and written communication

• Capable of communicating sensitive and/or complex information in a supportive and straightforward way, while maintaining confidentiality

• Passion for outstanding customer service

• Ability to establish and maintain effective and productive working relationships within a diverse and multicultural environment

• Effective at querying and manipulating large amounts of data with accuracy and attention to detail

• Ability to manage time to meet deadlines

• Proven problem-solving and organizational skills

Education and Experience:

• Minimum of 2 years combined experience in student account billing, accounts receivable, collections or financial/accounting field

• Accounting Certificate and/or Associate’s or Bachelor's degree in Accounting or Business preferred. In lieu of a degree, 5+ years of relevant experience